Terms & Conditions
Payment
You can pay for your order by credit card or debit card. We currently accept payment from most credit card companies. Payment is taken at the time of your order and authorization must be approved before we can deliver your order. Payment is received in US Dollars only.
It is our goal to ship all orders within 3-5 business days after the order is placed. However, due to seasonal demand and/or market fluctuation, shipping times may vary. Items will be delivered via the delivery method chosen at the time of purchase. If for some reason an item is not available, we will contact you directly as soon as possible to make arrangements for future delivery or provide you the option to receive a credit on the item.
If your order contains a restricted capacity magazine, there may be an extended period of time needed to process your order as we may require proof you are active law enforcement, military or currently hold a FFL. Your delivery time frame may change depending on how long this process takes. To speed up this process, you may have your ID or FFL submitted via email to customerservice@ammosc.com or fax 860-229-0376.
Any order placed on our website that is over $500 USD will require a signature when being delivered.
Price Match Policy
The firearms market is dynamic and changes on an almost weekly basis. Due to the nature of the market, we do not price match.
Return Policy
If you are not entirely satisfied with your purchase, we're here to help. Please read the guidelines below for our return policies and procedures.
General Policy
We have a 90 Day Guarantee for ASC brand products that are accompanied with proof of purchase. If you are the original owner, have made your purchase directly through us, and are not completely satisfied with your purchase; You may return it for an exchange of identical product or ASC credit equal to the value of the item(s). If your purchase was made through one of our vendors, we ask you contact them for a resolution unless there are defects in the item(s). Defects are covered under the Limited Lifetime Warranty.
Limited Lifetime Warranty covers defects in materials and workmanship under normal use. If you are the original owner of the product(s) we will provide an exchange for identical product(s). If we do not have the identical product(s) we reserve the right to substitute it with an item of equal or greater value or provide a store credit. We do not accept returns on blemished (purchased as blem), or custom engraved/laser etched items. Attempted returns on non-refundable items will be held until payment for return shipping is provided.
Apparel Policy
We’re aware it can be difficult to correctly order your size from time-to-time, which is why we offer returns on apparel! As long as the item is in new, unworn condition with all liners and tags still attached, we’d be more than happy to assist with processing a return within 30 days of the purchase date. Upon receipt, we’ll apply store credit to your online account to exchange for the new size or color preferred. Please contact our help desk via this Contact Us link for further assistance.
Exchanges & Store Credit
Orders being exchanged or returned to store credit will not be charged a restocking fee. To ensure your exchange is handled properly, please contact us at 860-225-3548 or go to the Contact Us page and fill out the form.
Undeliverables:
If an order is returned to us because the address is not found or there was a delivery attempt made but the package couldn't be left at the location, we will make every effort to contact the delivery location to reschedule delivery. If after 2 weeks there has been no response to reschedule, we will return the order less a 15% restocking fee. Any additional shipping fees incurred will be held from the store credit/refund.
Warranty
PLEASE NOTE: We cannot provide warranty work if your items have been altered by you or anyone other than from their original state. Contact Us if you have any questions regarding this policy.
Please describe your situation, include your name and order number or transaction id. One of our technical specialists will then review your claim and contact you within 3-5 business days.
If you have images to send, please email them to customerservice@ammosc.com and include a description of your problem in the email.
Contact & Return Address
If you have any other questions or concerns, please contact us.
Ammunition Storage Components
206 Newington Ave
Newington, CT 06051
Call: 860-225-3548